By completing a sale through our website, you are agreeing to our terms and conditions.

Sales
All sales are final after (30) days

Payment Terms
We accept Visa, Master Card, American Express, Discover, and PayPal for online processing. We do accept company and personal checks for payment. All checks will be cashed prior to shipping of any products. We can also ship UPS COD with all COD costs paid by the purchaser. SPACO SUPPLY does not offer any extended terms for purchases from the site. All products ordered must be paid for in full prior to shipping

Customer Base and Customer Qualifications
Spacosupply.com sells products that are for the Electrical and Lighting Industry. These products are to be installed by licensed electricians and within the guidelines of the National Electrical Code (NEC) and in compliance with local codes governing the use and installation of these products. The products sold are designed for use by Certified Lighting and Electrical contractors, certified maintenance technicians, and qualified installers. When purchasing products from the SPACO web site, it is implied that the buyer is aware of these standards and understands that a qualified individual must do the installation. Spacosupply.com is not liable for any misuse of the products sold or any situations caused as a result of misuse or installation.

Warranties
Spacosupply.com transfers all factory warranties by the manufacturer to the purchaser. Spacosupply.com does not make any additional warranties other than what is granted by the manufacturer.

Limited Liability
Spacosupply.com liability for products is limited to the replacement of product or a refund will be given less any incurring charges. Spacosupply.com will not be responsible or liable for any consequential or incidental damages as a result of the installation of products or any delays incurred due to shipping time or product delivery. The purchaser is responsible for all arrangements and time schedules set for installation or use of the products sold on the SPACO site. SPACO will not be liable for any charges or problems incurred due to any issues related to the delivery delays, defective products, or shipping errors. SPACO SUPPLY’s liability shall be limited to the replacement of goods within the guidelines of the manufacturers warranty, or a refund for the product returned. SPACO SUPPLY is in no way responsible or held liable, for incidental or any consequential damages due to any products sold or transactions made.

Returned Goods Policy
At Spacosupply.com we would like to help you resolve any problems with purchases as soon as possible.
All material returned to spacosupply.com must be approved prior to returning. An RGA number must be received prior to sending back any material. All material returned due to defective manufacturing would be subject to the terms of the manufacturer of that product and their warranty. Products returned to SPACO as defective must be inspected prior to any refunds being given all returned product due to a customer mistake or error must be returned within 7 days of receiving the product. At that time, Spacosupply.com reserves the right to charge up to a 10% restocking fee, or, fees to cover the shipping of the original order or any outbound freight charges that were incurred. All orders returned due to customer error must be shipped freight pre-paid to the location given on the returned authorization form. All products returned are to be in the original boxes with original packing. Spacosupply.com reserves the right to refuse any products that were used, misused, or not in sellable condition. If a product is ordered in error or by mistake. A new order must be generated for the correct product. We will issue a refund when the products being returned are received and deemed to be in sellable condition. Any freight charges incurred by SPACO for the original shipment will be deducted from the refund.

Inspection of goods
All products shipped are to be inspected by the receiver prior to any installation or use of products. Verification of products ordered and correctness of products shipped must be done prior to installation and receipt of the customers order. Spacosupply.com in no case shall be liable for incidental or consequential damages or charges for the incorrect product being installed. Spacosupply.com will issue a return authorization for products shipped in error. It is implied that the customer has accepted the products shipped when they are removed from the original packaging and installed.

Freight Claims
All products received must be inspected at time of delivery. Any problems or damages must be noted at time of delivery. All claims for damaged product due to shipping must be filed with the shipping company or carrier that delivered the product. We will do everything we can to assist the customer in this process.